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123Greetings.com Home : Help

123Greetings.com is all about touching lives, bridging distances, healing rifts and building bonds. 

We want our users to share the joy we experience in creating our cards and make card-sending an easy, enjoyable, looked-forward-to experience.

If you have questions or are experiencing difficulties in using the site, please look through the categories listed on the left or the frequently asked questions listed below. You can also use the search box to search through all the Help questions to find solutions & answers to your queries.

If you don't find what you're looking for or need additional help, our customer service department is here to assist you. Please send us an email with as much information as possible about the nature of the difficulty you are experiencing, and we will respond promptly!
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 Frequently Asked Questions
  • May I submit my own writings and images for the site's use?
  • Is there a limit to the number of ecards I can send?
  • Will my e-mail address be used for any purpose?
  • How do I know that the ecard has been sent?
  • Can you resend a card to the correct mail address?
  • Can I use my own background & music?
  • Why can't I hear the music attached to my ecard?
  • Why was my personal message cut short?
  • Why can't I retrieve my ecards using an AOL browser?
  • Why is my ecard rejected as 'Incorrect Card Number'?
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